Privacy Policy
Yangjiang Soar Industrial & Trade Co., Ltd. (“SOAR,” “we,” “our,” or “us“) respects your privacy and is committed to protecting the personal information you provide when visiting our website or communicating with us.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information.
1. Information We Collect
We may collect the following types of information:
Information You Provide
When you contact us through our website, email, or other communication channels, you may provide:
- Name
- Company name
- Job title
- Email address
- Phone number
- Country or region
- Product inquiry details
- Files, drawings, specifications, or other documents you voluntarily submit
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Date and time of your visit
This information helps us improve our website and user experience.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and requests
- Prepare quotations and product recommendations
- Process sample requests and orders
- Provide customer support
- Communicate about products and services
- Improve our website and services
- Analyze website performance
- Comply with legal obligations
- Protect our legal rights and business interests
3. Marketing Communications
With your permission or where permitted by applicable law, we may send you:
- Product updates
- New product launches
- Industry insights
- Promotional information
- Trade show invitations
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions or by contacting us directly.
4. Cookies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Measure website performance
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
5. Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with:
- Logistics and shipping partners
- Payment service providers
- IT and website service providers
- Professional advisers
- Government authorities when required by law
All third parties are expected to protect your information appropriately.
6. International Data Transfers
As an international manufacturer and exporter, your information may be processed or transferred across countries where we or our service providers operate. We take reasonable measures to protect personal information during such transfers.
7. Data Security
We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
While no method of transmission over the Internet is completely secure, we strive to protect your information using industry-appropriate security practices.
8. Data Retention
We retain personal information only for as long as necessary to:
- Respond to inquiries
- Fulfill contractual obligations
- Meet legal requirements
- Resolve disputes
- Enforce our agreements
When information is no longer needed, it will be securely deleted or anonymized where appropriate.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal information where applicable
To exercise your rights, please contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
11. Children's Privacy
Our website is intended for business professionals and is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. The revised version will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Yangjiang Soar Industrial & Trade Co., Ltd.
Email: info@yj-soar.com
Phone: +86 662 3331579
Website: https://www.yj-soar.com
Address: 201, Unit 1, Building 107, Phase 5, CIMC International City, Jiangcheng District, Yangjiang , Guangdong, China
